Frequently Asked Questions
Everything you need to know about your Farer experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
What materials do you use in your collections?
Farer is committed to quality. We use premium, ethically sourced fabrics including organic cotton, recycled polyester, and high-grade wool to ensure longevity and comfort.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.